We are looking for a full time Data Entry Agent to support our restaurant partners in the best possible way. You will be responsible for collecting and entering data from our valuable partners by providing them the best customer experience.
Our ideal candidate has essential data entry skills, likes fast typing with an eye for detail, is consistent and enjoys helping people and providing solutions.
This is a chance to be part of a rapidly growing team in a company that is changing the food delivery landscape, and be able to influence, execute and see the impact of your work at the end of the day.
Your will need to :
Handle inbound / outbound calls & live chat requests daily.
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
Comply with data integrity and security policies.
Preparing / creating & modifying our partners’ menus.
Mapping our partners’ delivery areas.
Apply if :
You collect, frame & hang gorgeous restaurant menus on your walls exhibiting them to your cat.
You believe that Google Maps is one more tool to mark your territory to the others.
You believe you were a ninja warrior who played the piano in your previous life.
The term agent doesn't only mean you're part of the FBI, CIA etc.
Seriously though, apply if :
You have strong verbal & written communication skills.
You are problem solving oriented and you have the ability to find the best solution to every customer related issue.
You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic group of 15+ people.
Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing communication.
Strong understanding of customer expectations with a focus on quality driven support.
Excellent knowledge of correct spelling.
Fluency in Greek and English is a must.
Prior experience in customer service is a must.
Bachelor's degree will be considered as a plus.
We offer :
Competitive remuneration scheme
Private Medical & Life Insurance
Career development opportunities
Remote gym Sessions
You will be a part of a fast-growing multinational company, member of the Delivery Hero holding, with the opportunity to acquire new skills and grow professionally.
Υou will have the opportunity to function in an established, yet creative and fun working environment with genuine and ambitious people whose ultimate goal is to maintain efood as the ideal workplace.
In 2021, we were honoured with a 3rd place award from the Great Place to Work® Institute
Daily routine will be a thing of the past, as no day will be the same as the one before.