IT Support Intern – Athens, Greece
Ecolab
Athens, Attiki, GR
πριν από 6 μέρες

Are you a brilliant mind with an interest in Information Technology? Would you like to challenge yourself in a dynamic international environment?

Ecolab is looking for an IT Support Intern who can efficiently support our IT team, contributing to the ongoing success of the company.

This is a great chance to work with IT and Global support teams on IT projects to support our internal customers.

Company profile

Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources.

Every day, we help make the world cleaner, safer and healthier protecting people and vital resources. Ecolab is a trusted partner at nearly three million customer locations around the world, supplying clients in foodservice, food processing, hospitality, healthcare, industrial, and manufacturing markets, all choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals.

The Role

Join our IT team in Ecolab Greece as an IT Support Intern based in our Headquarters at Chalandri, Attica. Ecolab’s IT teams leverage advanced technologies and methodologies across multiple domains including customer collaboration, end user computing, enterprise resource planning, cyber security, and business analytics, partnering with our businesses to deliver results.

Our interns develop essential business and IT skills by actively supporting projects and programs that enable breakthrough results for Ecolab’s businesses.

What you will do

  • Under direct supervision you will be responsible for providing basic support to IT users
  • You will use basic analysis techniques to troubleshoot and resolve incidents as well as assisting in performing root cause analysis on problems
  • Using remote control software, you will provide onsite and cross-border support
  • Conduct regular interaction with IT users using basic customer service skills and communication skills
  • Work with other support functions on projects and activities related to IT.
  • Liaise with partners and vendors on IT related user support. Like for example, open incidents with HP support for hardware maintenance.
  • Conform with ITIL processes and ensuring that all incidents are addressed efficiently, and proper system logging is maintained.
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