Danish Customer Service
Headhunt International
Greece, Athens
πριν από 2 μέρες
  • DANISH Customer Service or DANISH Technical Support What would you do -Receive inbound calls, E mails and Chats from consumers requiring product support -Maintain, analyse, troubleshoot and attempt repair of all products -Investigate issues and solve problems;
  • performing root cause analysis in effort to provide permanent resolutions -Ensure that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved -Speak clearly and inform accordingly the consumers -Manage the length of the calls ensuring minimum consumer inconvenience -Stay current with system information, changes and updates What we are looking for -Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions.

  • Clear communication and soft skills (written + verbal) -Strong tech skills and familiarity with new technologies -Capability of handling demanding clients and stressful situations -Readiness to work in a fast paced environment -Demonstrate an efficient communication and politeness during the call -Effective listening skills -Knowledge Retention + Attention to Detail Please email CV for immediate telephone interview : ml headhuntinternational.
  • com or call Claudia H on (+353 1) 41 88 139 or Anna F (+353 1) 41 88 119 for further information. Our placement services are free to all candidates

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