Mac OS (regular)
Time Management (advanced)
Your responsibilities :
To implement and align all IT applications, systems and services to the Group operating model where possible.
Accountable for the overall continued uninterrupted supply of Infrastructure and Technology services to the international hub and associated businesses including :
o The provision of technical support, day to day service and project capabilities
o The management, escalation, and resolution of incidents and programmes in line with agreed SLA’s.
Accountable for the technical aspects of IT migrations, relocations, and integration projects in conjunction with the Group policy and strategy.
Ensuring a well performing and cost-effective IT Operation in alignment with local business and hub requirements and Group policy and strategy.
Effective management & delivery of the integration and migration activities in conjunction with the Group policy, framework and strategy.
IT applications, infrastructure and technology services, including support, Incident Management and continuous service improvement through knowledge sharing, documentation, user training and education.
Develop effective relationships with all relevant 3rd party IT suppliers.
Identification of key performance indicators, regular reviews of performance against any set KPI’s and regular reporting against agreed service levels.
Monitoring and reporting on service performance and trend identification, provide recommendations on any remedial activity or required improvement plans.
Responsible for the successful delivery of key Infrastructure and Technology projects, that the work is performed to a high standard, in accordance with the project plan and project budget and pro-active engagement and communication is maintained with all key stakeholders.
Our requirements :
Degree level in computer science or equivalent demonstrable experience.
Demonstrable experience managing complex and high performing IT functions
Demonstrable experience of delivering complex IT integration projects / programmes.
Strong technical skills, particularly around infrastructure
Microsoft technologies (O365, Server, Windows, IIS etc)
O365, Azure, AWS, IAM
Excellent verbal and written English skills
Business Relationship & Stakeholder Management
Structured and organised
Proactive and a quick learner
We offer :
Stable employment in a brokerage company with an established position on the market
Remote work opportunities and flexible working hours
Employment based on employment contracts or B2B contract
Participation in internal and external trainings
Benefit package : private medical care, life insurance, Multisport card, co-financing for English lessons
Work in a friendly, international atmosphere in a team of Professionals
Employee-oriented working culture