Operation Data Analyst
ICAP GROUP
Αθήνα, Ελλάδα
πριν από 3 μέρες
source : Kariera.gr

ICAP Recruitment Solutions ispart of ICAP, the largest HR Services Provider in Greece. We specialize in assessing and recruiting graduates and entry level professionals both for local and multinational companies.

ICAP Recruitment Solutions is currently seeking, on behalf of its client, a multinational company that specializes in global Business Process Outsourcing, for professionals, to cover the following position :

Operation Data Analyst (Ref : 4613 / OD / RS / GR)

Responsibilities :

Data interpretation, results analysis using statistical techniques and reporting

Development and implementation of databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality

Data acquirement from primary or secondary data sources and database / data systems maintenance

Pattern and trend identification in data sets

Working alongside teams within the business or the management team to establish business needs

Filtering and cleaning" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems

Working with management to prioritize business and information needs

Process improvement opportunities identification

Requirements :

BSc in Mathematics, Economics, Computer Science, Information Management or Statistics

Proven working experience as a data analyst or customer service operations analyst in a production, telesales, or call center environment

Technical expertise regarding data models, data cleansing, data mining and segmentation techniques

Strong knowledge of and experience with BI tools (Preferably Power BI), databases (MS SQL), programming (XML, HTML, CSS, Python)

Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, R, SAS etc)

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Adept at queries, report writing and presenting findings

Technical telephony knowledge (CTI, dialer) will be considered as a plus

Fluent in English language, knowledge of French or / and German is a plus

The Company offers :

Competitive remuneration package

Opportunities to develop within an international company

A challenging working environment

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