Italian Customer Care ? Jewelry brand
DK Global Recruitment
Athens, Greece
πριν από 23 ώρες
source : Europe Language Jobs

Description

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries.

With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.

Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Responsibilities

  • Solving customers queries by phone or emails
  • Provide excellent level of customer services
  • Maintain strong professional relationships with all clients and customers
  • Reporting to team managers or team supervisor
  • Requirements

  • Fluent Italian
  • Advanced English
  • Very good knowledge of computers
  • No previous work experience required
  • Willing to relocate to Athens, Greece
  • Enjoy talking with people by phone and emails
  • Able to work in fast- pace and competitive atmosphere
  • EU passport / ID card
  • We offer :

  • A remote position based in Athens (either you live in Athens or want to relocate to Athens).
  • Flight ticket to Athens + 2 weeks accommodation free + access to short term accommodation options such as Airbnb, for the next 3 months ( paid by the employee)
  • A professional and a multicultural working environment with people from 91 different nationalities.
  • Modern induction training and career paths.
  • Gaining experience working for the most respected brands in the world.
  • Opportunity to grow within the organization if you wish to become a team manager.
  • All the required software, tools, and database.
  • A contract focused on a long-term relationship.
  • Being part of an award-winning company
  • a return flight ticket to all candidates who will not stay after the seasonal period of 3 months (either because there is no reallocation option or because they chose to return to their country of origin).
  • Competencies : Accurate, communicative skills, conversational capabilities, customer oriented, empathic, monitoring, planning and organizing, pro-active, problem solving, responsible, self-reliant, stress-resistant and team player.

    Benefits

  • Excellent Basic Salary
  • Monthly performance bonus
  • 175%-day salary if work on Sunday or Greek holidays
  • Overtime paid
  • 2 extra full salaries paid per year (pro-rata)
  • Training provided (paid)
  • Why use Recruitment Agency : You are given extra support in preparing for interviews* You have a contact person who gives you all the details of the job* You can ask for your application feedback anytime via email or phone* You don't have to face the situation where company do not reply to you for days.

  • All our services for job seekers are free of charge. We also offer a bonus scheme to candidates.
  • Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

    Skills

    Customer Service Customer Care Italian English

    Company

    DK Global Recruitment

    Salary

    From 16,000 to 18,000 € gross / year

    Entry level

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