We are looking for a Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction.
If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you.
You will use your communication skills to identify and address clients’ needs while representing our company in a positive way.
Previous customer service experience will be an advantage.
Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.
Communicate product and pricing details clearly
Provide after-sales support to retain customers
Build strong client relationships, through regular communication
Suggest company products / services that maximize client satisfaction
Report on the status of accounts
Proven work experience as a Junior Account Manager or relevant sales role
Understanding of sales principles and ability to deliver excellent customer experience
Effective presentation and negotiation skills
Good time-management skills with a problem-solving attitude
Experience with CRM software