Support all operations in a Production environment, maintain the infrastructure / applications at peak performance levels
Participate in the deployment of new Software / Hardware
Work closely with local or overseas teams for incident resolution
Maintain and monitor incident tickets using the proper tracking tools
Assist customer in testing new releases
Writing custom scripts in order to extract data
Provision of training and documentation (internal technical and customer facing) for new features introduced in the system.
Qualifications
2-5 years working experience as an application engineer / developer or systems engineer.
Solid experience in Linux scripting
Troubleshooting skills
Experience in SQL database operations
Experience in Java, Python
Ability to work creatively and analytically in a problem-solving environment
Ability to test and configure software packages and applications
Knowledge of incident tracking systems (Salesforce and Jira)
Eagerness to contribute in a team-oriented environment
Excellent verbal and written communication skills in English
Αναφορά αυτής της εργασίας
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