Junior IT Systems Engineer
ManpowerGroup Greece
Pallini, I, GR
πριν από 15 ώρες

ManpowerGroup Greece, on behalf of its client, a leading Tech firm, is looking for a Junior IT Systems Engineer.

Workplace location : Pallini, Attiki

You will join a team of experienced Systems Engineers and your focus will be in :

  • Supporting Users and Systems
  • Resolve and manage incoming support requests and document the actions taken in the ticketing system.
  • Monitor, resolve, and escalate issues of critical systems i.e. Active directory, e-mail, VMware Hypervisors, Backup, Citrix VDI.
  • Troubleshoot and resolve hardware and software problems.
  • Escalate and follow-up system issues next level of support personnel or vendors when necessary.
  • Identify and investigate repetitive issues.
  • Manage Windows Active Directory i.e. Users, Computers, Service Accounts and Group policies.
  • After the Induction period, you will be on a rotational Stand By status (18.00 - 08.00)

  • University / College Degree in Computer Science, Information Technology or relevant field.
  • Eager to learn new technologies and expand his knowledge.
  • Ability to follow processes and provide professional customer service.
  • Strong written and verbal communications skills in English.
  • Communication skills and teamwork.
  • It would be nice to have :

  • Past Experience in IT support / help desk (even as part of internship)
  • Experience in supporting Windows client operating systems.
  • Experience in Endpoint configuration and management.
  • Basic knowledge of network technology
  • Experience in administration of storage infrastructure, virtualization systems, Microsoft servers and applications, VDI infrastructure.
  • Αναφορά αυτής της εργασίας
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