Bilingual Chat Customer Service Representative – German - English
TeleTech
Athens, Greece
πριν από 1 μέρα

When everything’s connected, how we connect is everything and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a

Bilingual Chat Customer Service Representative German -

Athens, Greece.

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

Your role brings that principle to life.

As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it.

We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun.

We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back.

So, if you're looking for a work-life full of purpose, passion and career potential, keep reading

Fun, talented and witty teammates

Knowledgeable, encouraging, and present leadership

Family-friendly environment

Free-spirited, theme-based employee events

Diverse and community-minded organization

Career-growth and lots of learning opportunities for aspiring minds

And yes all the competitive pay, bonuses and benefits you’d expect and maybe a few you didn’t such as

Do you have a passion for travel or maybe just dreaming about exotic destinations? Ever been a weary traveler yourself that needed a bit of help on a hotel reservation or a rebooking when a flight was canceled?

You’ll be the difference between a customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in the travel field, so you can be confident in providing the highest level of service possible.

And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives.

You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

Be the first point of contact for the world’s first-class accommodation partners by phone and email

Answer queries and resolve customer issues about modifications to rooms, rates, and availability

Consult with travelers about destinations, accommodations, and transportation

Provide accurate, valid, and complete information by using the right tools, methods, and processes.

Supporting your colleagues with peer learning, and being open to feedback from others

Positively participating in company events, and in weekly team meetings

Being bold, passionate and real. It’s what connects us here at TTEC. Does the following describe you as well?

Exceptional communication skills in German and English

Ability to thrive in a dynamic environment

Six months or more of customer service experience

A passion or travel or at least a dreamer of exotic destinations

Handy with MS Windows and other computer applications

Eligibility to work in Greece

1. Click on the Apply Now button (please send us your CV in English)

2. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.

3. Thank you for applying it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

Career Changers Welcome Here

Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the customer focused skills it takes to join our travel associates team.

For more information about TTEC, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

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