Wavespace Athens Leader/ Head of Service
EY
Athens, GR
πριν από 2 μέρες

The opportunity

Whilst the nature of our work focuses on the design and facilitation of collaborative events, the competencies required is a diverse and challenging blend of logical problem solving, innovative thinking, and political astuteness.

Exemplar communication skills, psychology, an open and inquisitive mind and a fundamental desire to enable the capabilities of others to reach resolutions.

In terms of skills facilitation is grounded in a number of methodologies of which Design Thinking is core but equally critical are project and program management and a depth of understanding across the entire consulting value chain.

While not critical across all sectors a current and relevant level of experience and knowledge of client and industry issues is crucial.

As the public face of EY wavespace, it is expected that its Leader will confidently engage and influence diverse groups to position wavespace as a powerful and clearly differentiated facility, capability and brand within the Greek market.

Your key responsibilities

As Wavespace Leader, you will act as an advisor who can help mentor both wavespace and broader EY personnel, and clients, and be ultimately responsible and accountable for scaling the wavespace Greece operations, impact and returns.

To be successful in this role you will have deep experience in both digital transformation and corporate innovation, preferably with domain expertise across key sectors.

A technical background in strategy, experience design and digital technology is extremely advantageous to the role.

More specifically, the successful candidate should :

  • Be the face and leading force for the development of Athens wavespace and its team, to run wavespace and support account and project teams to deliver client events.
  • Engage with Service Line and Sector teams to develop repeatable, scalable wavespace offerings that can be customized for priority clients
  • Contribute to business development and client pursuit activities by providing inputs and review of wavespace related proposals and presentations for potential clients and partnerships, as well as identifying any follow-on client engagement opportunities
  • Support the operations, planning, and development of the wavespace brand, marketing and communications program in Greece
  • Engage confidently with senior communication stakeholders, for example with the ability to translate complex issues into coherent problem statements.
  • Be able to influence and persuade clients and stakeholders through a practical approach to solving issues and gaining stakeholder agreement

  • Lead the design and execution of the short and medium term wavespace Greece strategy, roadmap and plan to deliver on agreed key performance indicators and targets, annually.
  • Take full financial responsibility for wavespace Greece including full budgetary responsibility and delegated authority (as agreed)
  • Skills and attributes for success

  • Strong leadership experience with followership
  • People management with strong communication skills
  • Development and fostering of key market and internal relationships
  • Experience in project-based delivery
  • Understanding our client’s reality and challenges
  • Subject matter expertise for the development of collaborative session designs to support the client in reaching desired outcomes and outputs faster and in a more innovative way
  • Ability to oversee the delivery of wavespace sessions, ensuring a high-quality seamless experience for all participants, an inclusive process that engages all, an action oriented event that maintains pace and a focus on outcomes that are both practical and short term.
  • A depth of understanding and inquisitiveness to support the digital enablement of the collaborative experience
  • To qualify for the role, you must have :

  • 10+ years professional experience including any mix of consulting, digital / innovation, product management with a commercial element.
  • Strong academic record and eagerness for continuous development.
  • Strong digital product and service development experience
  • Large scale meeting management and facilitation
  • Project delivery experience in any of the areas below (not mandatory but would be greatly appreciated) :
  • Digital Transformation & Digital Design
  • Technology implementation
  • Organizational Operating & Delivery Modelling and implementation
  • Process Efficiency (definition, implementation and measurement)
  • Customer Experience mapping / journey mapping
  • Design Thinking
  • What we look for

    Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.

    An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

    What we offer

    We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer :

  • Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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