Developer Support Engineer (C#, SQL)
Seachange Polska
Athens, Greece
πριν από 1 μέρα
source : Just Join IT

C# (regular)

Do you enjoy analyzing complex software issues in large systems deployed worldwide?

Do you speak the languages important in today’s technology stacks :

C# / Java / TCP / HTTP / SQL / Windows / Linux?

If so : read below!

Sustaining Engineer / Developer Support Engineer (C#, SQL)

We are the Deployment and Sustaining Engineering team , responsible for providing software engineering services for video delivery platform installations.

We help our technical support colleagues with expertise and on-demand builds / workarounds. We prepare work description for development and architects for final fixes preparation.

SeaChange customers are spread worldwide. Many telecommunication companies use our software to deliver video to millions of subscribers.

They expect uninterrupted operation and good performance.

You’re the person we’re looking for, if you :

  • Are a programmer that operates with at least one compiled and at least one scripting language ( C# / Java / python / bash / PowerShell)
  • Are familiar with SQL (preferably Microsoft SQL Server flavor)
  • Understand depths of operating systems (preferably both Windows and Linux)
  • Know what a .pcap file is and how to use it
  • Know TCP / IP stack and popular network protocols like HTTP
  • Understand algorithms : complexity, concurrency, parallel computing
  • Are an independent problem-solving person
  • Use English fluently : both spoken and written. Polish is a nice-to-have
  • Exchange ideas with other engineers regarding solutions or improvements
  • Nice to have : Have experience working directly with customers
  • How our daily duties look like?

  • Analysis of issues reports and logs
  • Reading source code and finding bugs (mainly C# and SQL)
  • Investigating cause analysis
  • Ad-hoc patching the code as workarounds
  • Proof of concepts and other research or proactive tasks
  • Requesting extra data from technical support / customer
  • Specifying tasks for development team
  • Co-operation with other teams and customers
  • Current architecture and implementation reviews
  • Cover on-call rotation
  • What we offer

  • Participation in diverse projects in international teams
  • Ability to learn new technologies and solutions
  • Training at home and abroad
  • Work in the office in the center of Warsaw (Przeskok Street) or remotely
  • Full-time work
  • Friendly and open working environment
  • Language lessons
  • Private health care
  • Multisport package
  • Integration budget
  • Αναφορά αυτής της εργασίας

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