Infrastructure Support Analyst
Neontri
Athens, Greece
πριν από 1 ώρα
source : Just Join IT

Python (junior)

Active Directory (regular)

Windows Server (regular)

We specialize in custom system development and outsourcing. Our unique experience in financial technologies and payments makes us a good fit for clients from the financial sector, retail and e-commerce.

At Neontri , we favor creative minds who enthusiastically chase after innovation.

We are looking for a SaaS Infrastructure Support Analyst

Your role

  • You work directly with customers and collaborate with other teams : Support, Engineering, Professional Services and Sales team to resolve customer issues.
  • You are responsible for resolving customer reported incidents and questions in a timely manner.
  • You analyze software related issues and propose solutions.
  • You investigate and document the root cause of issues.
  • You manage issue lifecycle in our ticketing system.
  • You perform IAM software product upgrades and deployments.
  • You assist customers in configuring and maintaining the Bravura Security Fabric suite
  • You configure, troubleshoot, and manage systems : Windows servers, Active Directory or LDAP, MSSQL, Oracle or MySQL (including writing SQL queries), IIS or Apache (including writing in HTML / JavaScript / CSS), Virtual Machines, Unix / Linux systems, Networks (IP routing, firewalls), Enterprise applications and web services
  • Your skills

  • Fluent in English in both writing and speaking (C1 minimum)
  • Minimum 2 years enterprise software support work experience
  • Minimum Bachelor's degree in computer science, software engineering or other relevant field experience
  • Proven experience resolving a high volume of tickets
  • Intermediate to advanced experience reading and editing Python scripts.
  • Industry experience operating the following systems : Windows servers, Active Directory and / or LDAP -MSSQL, Oracle or MySQL (including writing SQL queries), IIS or Apache (including writing in HTML / CSS), Virtual Machines -Unix / Linux systems, Networks (IP routing, firewalls)
  • Experience with data / log analysis utilities
  • Our recruitment process :

  • send us your CV,
  • your CV will go to our HR team who will come back to you with a feedback,
  • we will arrange a call during which we will ask about your experience and you will tell us what role you are looking for,
  • if everything goes well, we will invite you for a technical interview with our Client,
  • we sign the contract,
  • welcome to the team! : )
  • More about us : https : / / neontri.com

    Αναφορά αυτής της εργασίας
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Εφαρμογή
    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Συνέχεια
    Φόρμα αίτησης