Four Seasons Astir Palace Hotel, Athens is looking for an
The In-Room Dining Order Taker is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our ever-discriminating guests.
Job Responsibilities :
Provide exceptional quality and service to our ever-discriminating guests.
Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system;
Check completed kitchen orders with the guest’s original order;
Coordinate delivery of items to the guestroom by Room Service Waiters in a timely manner to ensure proper food quality;
properly and accurately close guest checks; record guest charges and gratuities.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion.
Job Requirements :
Fluency in English & Greek is required
Communication & Administration skills
EU citizenship is required
Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work for since 1998.
As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 114 properties in 47 countries.
Opening in March 2019, Four Seasons Astir Palace Hotel Athens provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.
If you want to be part of this unique opportunity on the Greek Riviera, just 25 minutes from Athens, don't wait, apply now!