An Immediate requirement for a Norwegian-speaking Technical Support Operative to work for a multi-Award-Winning Outsourcing Giant that is going from strength to strength in recent years.
s leading American multinational technology company that focuses on artificial intelligence, search engine, online advertising, cloud computing, and computer software.
ll be doing : This is a full-time vacancy on 40 hours a weekly basis, with 8 hours shifts Monday to Sunday (between 8 : 00 am to 8 : 00 pm).
Communicate with customers via phone, chat & e-mailTroubleshoot technical issues using your problem-solving skillsTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and always show empathyWork towards reaching targets as set out by the client statement of work as well as internal targetsEnsure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
What you'll need to apply : Ability to speak Norwegian in a native capacity (C2) and professional knowledge of English (B2)Be passionate about high-quality service.
Have a professional approach when dealing with customer queries.What happens next?APPLY NOW to be considered for this role! Multiple positions are available, with starting dates in September!If your application is successful, we will contact you directly to arrange immediate Web-interviews.
Upon succeeding in your 1st interview you will be invited to complete an online assessment. Upon successful completion of the assessment, you are immediately offered the job!