Company description :
Hemmersbach is a specialized provider and a Leader in Global IT services. For the last 20 years and with over 4000 permanent employees in 40 subsidiaries, we offer our services worldwide in more than 190 countries.
By combining people and technology, Hemmersbach is transforming the way business owners get the service level they need to function and grow!
Why work for Hemmersbach :
Our mission : To produce an experience second to none
Great Team : Include yourself in a high performing, energetic and passionate group of people dedicated to the Hemmersbach Mission
Amazing culture : Great atmosphere, brand new workspaces, latest technology, super fun work events
Training Academy / Global Campus : Have the opportunity to grow and advance in the company through continuous professional training
Diverse Team : Join an equal opportunity team that prides itself on its diversity and harmony
Your Tasks :
Your role is really about motivating inside sales teams to achieve high performance, overseeing the design and delivery of all training programs, monitoring calls for quality assurance.
Your work contributes to the strategic plan so you'll be asked to provide short-term planning and scheduling. Must have an in-
depth understanding of sales cycle and be a customer service fanatic.
Prepares new sales representatives by conducting on-boarding and ongoing training and coaching with regards to orientation to sales process;
product knowledge; developing individual coaching plans; providing resources and assistance.
Definition of training plans and knowledge based assessment modules.
Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions;
developing outcome improvement resources.
Formulate a consistent benchmark of high achieving sales professionals by creating a quarterly / annually training curriculum aligned to both internal and external needs and expectations.
Preparing and grooming our high achievers for the next level in their career by creating an executable framework that both Hemmersbach and our customers can drive and maintain.
Identifying patterns of development across all teams and customers.
Provide in-depth one on one coaching, training and follow-up to optimize sales and customer service.
Responsible for executing the customer strategy and tactical operation of a sales programme.
Understand a customer’s business needs and translate those business needs into people skills and execution strategies.
Conduct Leadership Training with management salesforce, support with ongoing coaching
Aid in sales engagement process
Steer the setup of sales project environment.
Help improve deficiencies and build on the strengths of individual performers.
Assist in developing sales scripts, training and workflows.
Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
Collaboration with Inside Service Delivery Managers and the Hub Manager, in order to improve sales reps skill set across project.
Your Skills :
Strong communication skills, including communication at executive level.
Proven Sales coach record.
Organizational / planning skills.
Presentation and training delivery skills (intercultural).
Motivational and leadership qualities.
High level knowledge of Windows / MS Office.
Ability to work autonomously / independently.
Experience in B2B, sales, account management.
Training / Coaching certification would be beneficial.
Understanding of operation systems or procedures
Required B2B Sales Experience (at least 2 years)
Solid knowledge of the sales process with experience as a Sales and Soft skills trainer (at least 2 years)
Ability to motivate and train
Clear and concise verbal and written business communication in English and additional languages
Strong verbal and presentation skills
Passion for your customers
Team spirit and team player
Your Success Indicators :
High sales achievement by assigned sales programs
Added value Training & Quality
Execution & adoption of Training curriculums
Quality SLA achievement
What we offer :
A secure job in an exponentially growing international company
Unlimited permanent position
Strong team spirit and a great working atmosphere in a friendly team
Direct and open communication
Very good opportunities for professional and personal further development thanks to our human resources development programme
Mentoring programme to get you started with the support of an experienced colleague
Lots of room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decision making processes
Centrally located offices in the Athens city centre
A company that is not only continuously commercially successful but also provides a sense of purpose : Hemmersbach Rhino Force is our environmental protection organisation protecting one of the most endangered species on this planet (rhino-force.org)
Come join our Team!