Call Center Agent
TBI Bank GR
Athens, I, GR
πριν από 15 ώρες

About us - TBI Bank is a next-generation bank whose ambitious goal is to become a digital bank with a wide range of online and mobile solutions for consumer finance and lending to small and medium-sized enterprises.

Our successful business model and customer-focus approach allowed us to be one of Bulgaria’s most profitable and efficient banks in the last 4 years (Capital K10).

We currently serve customers in Bulgaria, Romania, Germany, Denmark & Poland.

We are now expanding our global footprint and coming to Greece. Do you want to play a key role in our unique success story?

If yes, we are looking for a Call Center Agent to join our Team in Greece!

What you get to do in this role :

  • Process loan applications initiated by customers.
  • Answer inbound customer service calls and emails.
  • Perform outbound campaigns calls to boost sales.
  • Handle chats with customers.
  • Maintain high quality of communication with customers in all channels.
  • Adhere to the internal SLA s set for the respective channels.
  • Demonstrate excellent attitude and collaboration to all customers and company employees.
  • What we are looking for :

  • BSc in Business Administration or other relevant degree
  • 1-3 years of experience in a call center environment
  • Proficient in relevant computer applications
  • Fluent level of English, both written and verbal
  • Knowledge of customer service practices and principles
  • Excellent data entry and typing skills
  • Superior listening, verbal, and written communication skills
  • Friendly and openminded individual
  • In Return, We Will Give You

  • Opportunity to be a part of growing organization where you can see the difference you made!
  • Competitive Salary
  • A friendly environment & team of passionate multinational professionals. Don’t be surprised if you talk to 16+ nationalities TBI Bank!
  • If this sounds like something you’d be interested in, we'd love to hear from you!

    To apply for this position, please send us your CV in English.

    Only shortlisted candidates will be contacted for interview.

    Your candidacy shall be treated confidentially in accordance with the GDPR. Only shortlisted candidates will be contacted for interview.

    With the voluntary presentation of documents for job application in TBI Bank EAD it is considered that you give your explicit consent your personal data to be kept, processed and used for the purposes of the recruitment of the Bank.

    Αναφορά αυτής της εργασίας
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Εφαρμογή
    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Συνέχεια
    Φόρμα αίτησης