Job Overview : Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Italian?
Technical Support services, as well as Content Moderation for Social Media.We are really proud to see our collaboration with one of the Big Four tech companies growing bigger and deeper.
This is a great opportunity for you to join our Italian customer experience team, to support customers from Italy, after following a complete training by certified instructors.
more)Assist customers to manage / secure their account & passwordsSet-up repairs for hardware-related issuesEscalate unresolved cases by contacting 2nd level support Interaction ExpertsMaintain high customer satisfaction
What you will bring : Fluency in ItalianAdvanced English knowledgeFamiliarity with iOS and / or MacOS, or comparable technology, is preferredGreat communication skillsPrior customer support experience would be an advantageStrong troubleshooting skills
development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
For these reasons, we invite you to join our big family of more than 11.500 people from 109 nationalities.