Description : Represent a top streaming service, taking advantage of your Italian language skills!Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand! Grab the opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.
As a Customer Care Representative in our Italian customer support team, you will be working in our state of the art premises in Thessaloniki, delivering world-class customer experience to the subscribers of a top streaming service.
If you are someone who enjoys delivering world-class customer service, then this is a great role for you. What you will do Communicate through chat & phone with subscribersAnswer how-to questions about paymentTroubleshoot streaming and content issuesAssist subscribers with how-to questions & navigating on the given application Requirements : Qualifications Native level of ItalianGood knowledge of English language (B2+)Great communication & soft skills, as well as problem-solving skillsComputer knowledge / tech savvinessWork experience in customer support will be considered as an advantage Offer : What we offer Complete relocation support : Flight ticket to Greece2-week hotel accommodationAssistance finding an apartmentReal estate fee covered by our companyTraining by certified instructorsCompetitive monthly salary + 2 extra salaries per yearNumerous benefits and discountsProfessional growth & development opportunitiesFree Greek language coursesState of the art premises, providing a great working environment with relaxing break areasSpecial events as well as community & social responsibility Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
Also, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
For these reasons, we invite you to join our big family of more than 8,500 people from 91 nationalities.