S3 Connected Health is an exciting digital health company headquartered in Dublin, Ireland.
At S3 Connected Health, we are passionate about health and technology and how they can improve the lives of millions of people.
We are looking for people who share this passion and who want to turn this passion into practical realities that improve patients’ health and quality of life.
We are a 200-strong team of clinicians, behavioral scientists, system design engineers, UX professionals, data scientists, and strategy analysts who believe in the transformative power digital technologies can have as a vehicle for healthcare delivery and to improve patients' lives.
As Connected Health Support Engineer (Mid) , you will work with our highly skilled development teams, creating state-of-the-art solutions for remote patient monitoring, medication adherence and monitoring, patient support, and patient engagement.
Key Responsibilities :
Working as a Support Engineer (Mid) , you will be responsible for :
monitoring of production environment of customers or own products
Based on the available tools, scripts, and manuals, you will be accountable for :
deployments of new product versions,
installation of updates,
investigation of issues,
Support activities :
interaction with customers,
implementation of customer requests,
interaction with development teams,
preparation of usage reports
BS / MS degree in Computer Science, Engineering, or related subject
Basic Linux systems administration skills
Management of web-based applications deployed in the cloud (Azure, AWS)
Knowledge of database solutions and SQL scripting
Good communication skills (English)
Understanding of support frameworks based on ITIL
Analytical skills in order to resolve support cases
Ability to handle and resolve technical issues
Ability to learn new technologies and develop new skills
We offer :
Unique opportunity to work in the medical market
Contact with the latest technologies
Hybrid work from an office located in the center of Wrocław
An excellent learning environment with prospects for career advancement
Opportunity to work with other talented professionals
Many sports activities & sports cards