Restaurant Supervisor / Shift Leader - Santorini
Epoque Collection
Θήρας
πριν από 13 μέρες
source : Skywalker

Restaurant Supervisor / Shift Leader

Summary :

Epoque Collection aims to increase financial performance by offering a wide range of management services to hospitality-

oriented individual hotels, villas, residences and yachts. Extensive expertise and management understanding add significant value and allow clients to outperform their competitors and become local market leaders.

Whether it be Branded or White Label management, Epoque Collection assists owners with an overall evaluation of their operations to detect areas in need of improvement and increase productivity.

This includes operations, information technology, reservations, human resources and all other aspects of hotel operations.

Design, FF&E budgets and specifications, sales and marketing, training, asset management, and coordination of various disciplines during crucially important pre-

opening, development, acquisition and / or rebranding process are some of the key areas of expertise.

Essential Tasks & Responsibilities :

  • Organize the staff under his supervision in order to maximize service efficiency
  • Inform daily all staff members about the day’s events, needs, special requirements etc.
  • Inform manager about the outlet’s needs for orders and restocking
  • Oversee service and operations and assist his / her colleagues when needed
  • Demonstrate thorough knowledge of the menus and ingredients.
  • Provide memorable guest service and experience
  • Make sure all relevant Health & Safety department regulations & all guest service guidelines are followed by everyone in is shift
  • Make sure all quality standards are being met by everyone in is shift
  • Organize dinner reservations according to sitting plan
  • Required Qualifications :

  • Tourism school graduate
  • 2-3 years minimum experience as waiter A in a luxury boutique hotel or restaurant
  • Excellent command of both Greek and English language necessary
  • Good knowledge of a second foreign language will be considered an asset
  • Excellent customer service skills
  • Guest oriented
  • Good communicational skills and team spirit
  • Knowledge of any Point of Sales system
  • Selling skills
  • Strong technical skills
  • Team leading skills
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