Local in Athens? French/Spanish/Dutch or Italian CS roles
DK Global Recruitment
Athens, Greece
πριν από 10 ώρες
source : Europe Language Jobs

Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods / tools
  • Meet personal / customer service team targets and call handling quotas
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Requirements

  • Proven customer support experience or experience as a client service representative
  • Fluency in French / Spanish / Dutch or Italian written and Verbal
  • Advanced English skills
  • Candidate must hold European nationality or Residence permit for Greece
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Offer

  • Competitive remuneration package
  • A challenging working environment
  • Monthly performance bonus
  • Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.

    Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

    Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

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