The System Administrator is responsible for managing all aspects of the IT Infrastructure used in operations of the company which comprises of servers, networking devices, wireless access points, desktops / laptops, storage arrays, and telephone system.
Primary duties include running through a daily battle-rhythm of checks on the virtualized environment, viewing and responding to events reflected in the various management tools, server patch management, participating in forward-
thinking activities and task automation. Responsibilities will also include daily reviews of systems to ensure normal maintenance functions are performing properly as well as the execution of daily / weekly system health checks and system audit log reviews.
Infrastructure related responsibilities include planning, installation, configuration, monitoring performance, maintenance, security / compliance, administration and user support.
Oversee functions of the IT infrastructure
Applications, data centre operations, endpoints, servers, storage, backup and recovery systems, security, communication, managed services functions
Work closely with the Leadership Team to identify, recommend, develop, implement, and support cost-effective technology solutions, including sourcing recommendations, for all aspects of the organization
Communicate plans and progress with senior management on a regular basis
Provide oversight of System Administration and monitoring systems
Develop and document IT departmental processes and policies (ISO 27001)
Manage, oversee, and execute emergency event remediation (security, downtime, etc.)
Provide necessary feedback to internal staff regarding system capabilities to ensure specifications and requirements can be met.
Oversee and document all system specifications, designs and descriptions to ensure shared understanding with internal stakeholders.
Establish project estimates and timelines; take ownership of completing projects on time and on budget.
Work effectively and collaboratively with peers and other internal resources to diagnose and resolve issues
Attract, develop, and retain top talent to continually improve IT capabilities necessary to increase the performance of the organization.
Infrastructure main assets
Active Directory-Windows Servers-Exchange Server-Linux Servers-HP Blade Servers-NetApp Storage-EVA Storage-SQL Servers-Fortigate-
3-5 years’ experience as an IT professional
1+ year supervisory experience in an IT Department
Experience working in a high-pressure computer operations environment
Ability to learn quickly and implement new technologies in rapid, demanding, and changing an environment
Excellent organisational and Project management skills
Contribute to establishing a team culture that is characterized by exceptional customer service, operational excellence, and continuous improvement
Knowledge of systems architecture / standards, network operations, security, and large software rollout
Self-motivated, can do attitude with a high level of initiative and ability to work independently with minimum supervision
Ability to clearly communicate technical concepts to both technical and non-technical audiences
Strong customer service orientation, good written and oral communication skills, keen attention to details, self-motivated and directed, team player
Experience in planning, tracking, and executing projects using appropriate tools (Jira)