Chinese-Speaking Customer Care Officers
XM
Αθήνα
πριν από 4 μέρες
source : Kariera.gr

Περιγραφή Θέσης

Chinese-Speaking Customer Care Officers

Athens)

Reference Number : GR CCOCN1020

The position :

We are looking for passionate and self-motivated professionals to join our Customer Care team in Athens.

The main responsibilities of the position include :

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results
  • Main requirements :

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Outstanding communication and interpersonal skills
  • Fluent Chinese speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Excellent computer literacy
  • Valid work permit required
  • Benefit From :

  • Attractive remuneration package
  • Private health insurance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
  • Type of employment : Full time

    Location : Athens, Greece

    All applications will be treated with strict confidentiality!

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