At Qualco we make software and offer high value business services for the Credit & Debt Management industry. With offices in Athens, UK, France, Cyprus and Brazil, we serve over 70 clients in more than 30 countries and we keep growing.
We are looking for a versatile technical writer who is passionate about creating simple to use documentation and user guides.
Τhe successful candidate will join our Product Management team and share with us our mission to create content that makes our technology easier to understand for our customer and coworkers.
As a Technical Writer you will be responsible to :
Work with internal teams to obtain an in-depth understanding of the product and the documentation;
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience;
Write easy-to-understand user interface text, online help and user guides;
Create and maintain the information architecture;
Analyze documents to maintain continuity of style content;
Standardize content across platforms and media;
Gather usability feedback from customers;
Revise documents as new issues arise ; be proactive to align documents with new releases; and
Understand the needs of end users and how they use our solutions and is able to write for the end customer.
At least 3 years of experience in technical writing of software documentation;
Experience in writing simply and clearly for solutions and products;
Ability to deliver high quality documentation paying attention to detail;
Familiarity with software development;
Excellent oral, written communication and technical writing skills in English;
Ability to interact with technical programmers / developers;
Ability to quickly grasp complex technical concepts and make them easily understandable;
Ability to craft content experiences and field test documentation and user guides individually or with coworkers;
Skilled at prioritization and multitasking;
Ability to assess importance of assignments and adjust priorities when appropriate;
Ability to present work to coworkers; and
Bachelor's degree in English Language or equivalent preferred.
On top of challenging work and a competitive salary, we are offering :
Private health insurance plan
Mobile telephony and data plan
Free coffee and beverages
Educational expenses for courses, certifications and books
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behaviour.
Disclaimer : Qualco collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR).
We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties.
We will keep your resume in our database for any future consideration. In case you want to be deleted from our database you can contact us at people qualco.eu.