UX Researcher
Thessaloniki, Greece
πριν από 3 μέρες

Job Description

A day in the life of a UX Researcher

As a UX Researcher, you will be a part of a vibrant team that makes insightful decisions and creates strategies together from diagnosis to implementation.

  • We deliver superior design services powered by the latest technology serving thousands of users in the EU. We create UX strategies from diagnosis to implementation and deliver delightful experiences driven by reliable data and stakeholder insights in a broad range of sectors;
  • from finance and healthcare to telecoms and public administration.

    Your main duties will be :

  • Define, plan and conduct user research across discovery phase, concept validation phase and prototype phase.
  • Apply appropriate research methods to address the questions at hand, considering the nature of data needed (Qualitative / Quantitative) and the aspects to assess (Behavioural / Attitudinal).
  • Be responsible for conducting usability tests, using the right methods, at the right time. Own the end-to-end planning and execution of the test sessions.
  • Translate insights into meaningful recommendations and be able to advocate them to diverse audiences through written and oral presentations.
  • Collaborate closely with stakeholders, product managers, engineers, and designers to gather insights, build consensus around user needs, and deliver excellent solutions.
  • Identify and define new opportunities based on insights gathered.
  • Liaises with the pre-sales team and contributes to proposal writing.
  • By joining Netcompany - Intrasoft, a leading IT company, you will be part of a hub of 1.700+ tech enthusiasts in Greece. You will work using cutting-edge technologies that contribute to the design and delivery of solutions and products for challenging, large-scale IT projects, that affect the lives of millions of citizens around the globe.

    If you have

  • A degree in human-computer interaction, computer science, psychology, or a related field
  • Experience with conducting end-to-end product research, from recruitment through final deliverable
  • Experience in usability testing software and be fluent with usability heuristics
  • Portfolio of case studies demonstrating approach and process
  • Excellent written and oral communication skills with a focus on providing clarity to produce client-ready reports and presentations
  • Ability to handle multiple projects in a fast-paced environment, adapt to shifting priorities and be very detail-oriented
  • Team spirit and strong communication skills to collaborate with various stakeholders
  • Confidence in working independently, as well as collaboratively as part of a larger project team
  • then this position is suitable for you!

    It would also be a plus if you had

  • Familiarity with design software such as Adobe Creative Suite, Figma or Sketch in order to be able to represent concepts in graphical form wireframes, mocks, prototypes.
  • This position comes with

  • Competitive compensation packages
  • Continuous learning (with the most modern methods - unlimited access to Udemy for Business), and fast career growth
  • Interesting and challenging tasks within large-scale projects
  • An international dynamic within a fast-paced working environment
  • The opportunity to work in a diverse environment with talented colleagues
  • Additional Information

    We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited.

    At Netcompany-Intrasoft we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed.

    The safety and well-being of our employees remain our top priority. Please note that Netcompany-Intrasoft’s recruitment process is being conducted virtually due to preventive measures against the Covid-19 pandemic.

    Our culture

    Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values :

    Be the link of a great team that forms a unique network across departments, countries and business units and operates with trust, open communication, transparency and respect.

    We make it happen with our expertise, accountability and solution-driven attitude. We always strive for improvement, always with an eye on the big picture.

    We learn & evolve by embracing a culture of building on our experiences, sharing our knowledge and developing our skills.

    We are always open to new ideas and invite all our colleagues to contribute with theirs.

    We fuel creativity in every aspect of our everyday life at Netcompany - Intrasoft; in the solutions and products we design and the initiatives we undertake.

    We share customer success by understanding their unique needs, corresponding to their vision, and exceeding their expectations.


  • Please submit your CV in English
  • All applications will be treated as strictly confidential.

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