G4S Telematix is a member of the Global G4S & Allied Universal Group - the world’s leading integrated security company, with more than 20 years of experience in providing Monitoring & Response services to Secure Your Mobility.
Our solutions combine advanced tracking and sensing technology with a state of the art software platform and our 24 / 7 Secure Operations Center to provide monitoring, management and response services for the Logistics, Automotive and People Safety sectors.
This is an exciting opportunity for a young professional seeking a career in telematics!
Job Title : Technical & Logistics Planner
Department : Operations
Reporting to : Head of Operations
The potential candidate will be responsible for planning the work of the Technical Department and the implementation of the projects and the enterprise-level assistance to our customers.
Scheduling and planning of all Technical Department activities / visits in consultation with customers, following the operational KPIs
Technical tasks assignment to external partners and execution monitoring based on the company’s policies
Management of the invoicing orders of technical works in ERP and external partners invoice controlling
Customer requests management in a valid and effective way
Management of the warehouse safety stock
Responsible for distribution of materials from the company’s warehouse
Management of the warranty and return process of defective goods
Work with Operations Teams to promote continuous improvement activities
Be innovative and creative in the way that services are delivered, to ensure that performance targets are met within budget and that all services delivered with high levels of customer satisfaction
Bachelor’s Degree, preferably in the Technological sector
At least 2 years of experience in the field of project implementation or customer support
Proficient in Microsoft Office or Google workspace (Sheets, Docs, etc)
Knowledge of ERP, CRM and Project Management platforms will be a strong advantage
Strong communication skills in Greek & English both verbal and written
Very comfortable with technology and quick learner of new tools and software
Communication skills with an emphasis on customer service
Military obligations completed for male candidates
We offer :
Competitive full-time salary
Shadowing, mentoring, and training opportunities with seasoned professionals
Flexible and collaborative work environment for young professionals
G4S Telematix is committed to Equal Employment Opportunities. If you correspond to the above criteria please don’t hesitate to click the Apply button and send us your resume.