Portuguese Speaking Customer Care Officers - Athens
XM
Νομός Αττικής
πριν από 3 μέρες
source : Skywalker

Reference Number : GR CCOPT1018

The position :

We are looking for passionate and self-motivated professionals to join our Customer Care team in Athens.

The main responsibilities of the position include :

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results
  • Main requirements :

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Native Portuguese speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required
  • Benefit from :

  • Attractive remuneration package
  • Private health insurance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
  • Type of employment : Full time

    Location : Athens, Greece

    Please visit our website to submit your online application for this position.

    All applications will be treated with strict confidentiality!

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