German Customer Service Representative
ICAP Recruitment Solutions
Αθήνα, Greece
πριν από 4 μέρες
source : Careernet.gr

is part of ICAP, the largest HR Services Provider in Greece. We specialize in assessing and recruiting graduates and entry level professionals both for local and multinational companies.

ICAP Recruitment Solutions , on behalf of its client, a global customer care and technology company, is seeking for the following position :

Ref. code 5175 / GA / RS / GR)

Key Responsibilities :

  • Solving customers queries by voice, chat and emails
  • Provide excellent level of customer services
  • Maintain strong professional relationships with all clients and customers
  • Reporting to Team Leader or Supervisor
  • Requirements :

  • High school diploma or equivalent required
  • Native in German language or C1- C2 level
  • Excellent command of English
  • At least one-year customer service experience, and / or coaching experience
  • PC literate (MS Office)
  • Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays
  • Strong organizational, time management, and problem-solving skills
  • Excellent oral and written communications skills
  • The Company offers :

  • Attractive remuneration package
  • Private Health Care
  • International working environment
  • Opportunity to develop in an international working environment
  • Αναφορά αυτής της εργασίας
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