The Role :
As a Store Department Manager, you will drive sales and selling. You will direct all activities related to selling & service, merchandising, sales promotion, store maintenance shortage prevention and sales support functions for the portion of the store, as well as assisting the Store Manager in the store-
wide execution of these activities. You will be responsible for the training, coaching and the development of a team of salespersons.
Key Accountabilities :
Drive and exceed sales goals by developing & executing strategies.
Lead the push toward selling through coaching, follow-up and recognition
Ensure sales team adheres to report processes.
Support the store process by communicating merchandise needs to Product Planning team
Ensure merchandise presentation, sales and event set-up, sizing, pricing and signing standards through the direction of the sales team
Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented
Coach sales team to consistently deliver selling behaviours resulting in high customer engagement
Ensure executive presence and appropriate coverage throughout the store
Monitor and address performance issues on a timely basis
Lead team to support giving back to the local community helping create stronger, healthier places to live and work
Process orientated personality
A minimum of 5 years of retail management experience
Strong leadership profile and negotiation skills
Highly organized and able to adapt quickly to changing priorities
Ability to work well with all levels of management, build partnerships and direct teams
Ability to anticipate and solve problems, act decisively and persist in the face of obstacles