Section Manager
Marks & Spencer
Athens, Athens, Greece
πριν από 2 μέρες
source : CollegeLink

As a Section Manager you will :

  • Lead the sales team to deliver an exceptional customer experience through coaching, engagement and role modelling the service behaviours.
  • Lead the team to always put the customer first and ensure you and your team prioritize customer before task.
  • Deliver an environment where our customers are inspired to buy
  • Utilize customer management information to understand and exploit the customer profile to meet customer needs.
  • Contribute to Plan A activity and build strong relationships to support the local community
  • Lead and develop a selling culture within the team and maximize sales in store and through all digital channels.
  • Identify and exploit opportunities to drive sales performance and availability through regular review and probing of management information.
  • Set selling targets for your team and encourage active participation in store events.
  • Build robust relationships within the store to drive store sales performance, maximize footfall, share best practice and provide feedback to key stakeholders.
  • Develop and lead a highly motivated team, celebrate success and recognize contribution.
  • Raise the performance and capability of the team trough clear accountability, coaching and regular feedback.
  • Drive improvements in performance, conduct and attendance in line with company policy.
  • Identify and develop talent through effective development planning to meet the store succession plans.
  • Support the Store Manager to deliver a safe and legal working environment for colleagues and customers, ensuring the required due diligence process is complete.
  • Deliver operational excellence throughout the business unit, drive productivity and identify opportunities to work efficiently and continuously improve.
  • Minimize business units’ stock and cash loss and take action to manage appropriate store operating costs.
  • Deliver the resource allocation, demonstrate and drive flexibility to meet customer and operational
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