Workforce Associate
efood
Athens, Attica, Greece
πριν από 19 ώρες

Description

We never stop looking forward for the next challenge and this is a big part of what makes us efooders!

We are looking for a Workforce Associate who is efficient and organized to plan our Customer Care Department's needs.

Your work will have an immediate influence on day-to-day operations at efood.

The role is responsible for forming, updating, and improving the Customer Care Agents' schedule. Your goal is to facilitate the function of the department while offering a smooth working schedule for our Customer Care agents.

You are the ideal candidate for us if you :

  • Deliver high quality results and can see yourself as a "perfectionist"
  • Focus on details and have a methodical working style
  • Prioritize and choose the optimum way to balance both business and people's needs and requests
  • For this role you will need to :

  • Prepare and adjust the working schedule according to the estimated workload
  • Submit information for payroll to HR
  • Handle daily vacation and sick day requests
  • Coordinate trainings with the training team
  • Qualifications for this role include :

  • University / Bachelors Degree is a must
  • Work experience in a relevant position will be considered as a plus
  • Very good use of EXCEL spreadsheet program
  • Excellent communication skills
  • We offer :

  • Competitive remuneration scheme
  • Meal coupons
  • Career development opportunities
  • Your life efood :

  • You will be a part of a fast-growing multinational company, a member of the Delivery Hero holding, with the opportunity to acquire new skills and grow professionally.
  • Moreover, you will have the opportunity to function in an established, yet creative and fun working environment with people who are genuine, ambitious, and participate in a team that its highest goal is to maintain efood the ideal workplace In 2021, we were honored with a 3rd place award from the Great Place to Work® Institute .
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