Position Summary & Responsibilities
Network Specialist II’s role is to support the operation of ITT’s
networks.This includes installation,
configuration, and maintenance, of all network hardware, software, and
communication links while ensuring minimal network downtime. The person will
also diagnose, resolve, and document hardware / software network problems in a
timely and accurate fashion, and provide training / support where required.
performance across the organization’s LANs, WANs, and wireless deployments.
performance of company networks.
equipment, including routers, switches, firewalls, content filters, WAN
optimizers, load-balancers, and so on.
including routers, switches, firewalls, load-balancers, and wireless equipment
all network and collaboration equipment).
tickets, and / or e-mails regarding network connectivity problems.
resolution of network issues for a variety of end users, and recommend and
implement corrective hardware and software solutions, including off-site
maintenance of network component inventory.
logging, reporting, and statistically monitoring network data.
management to supporting business requirements for complex systems and
simple to moderately complex engineering designs.
minimum of 3 years of relevant networking experience OR 5 years of relevant
experience if no degree.
Cisco) considered a plus.
and analysis platforms.
experience with SolarWinds and Cisco Prime platforms is a plus)
protocols and configuration is required.
with routing protocols such as EIGRP & BGP is required.
protocols, and standards such as Ethernet, VoIP, LAN, WAN, TCP / IP, T / DS / OC,
802.11x, and so on.
and network protocols and Windows operating systems.
scanners, and testers.
issues and products as required.
hardware, protocols, and standards.
networking and computer operating systems.
to work very independently with limited supervision.
necessary, and begins discussions with IT management and business / functional
partners to identify needed improvements to the solution / service framework.
cultures, and organizations, and purveys interpersonal and cultural
understanding in group work settings by initiating conversations with others.
workflows to leverage the expertise of individuals, and promotes a team
approach to achieve common goals.
and best practices, and works within the approved policy / governance framework.
and transparent, and demonstrating results that the customer, business or
computing issues as required.
language to non-technical staff and end users.
analytical & problem solving skills.