Description
How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can YOU make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.
Services to the customers over the phoneEscalation and rerouting of the issues to other departments if required to do so
Requirements
Fluent Italian and EnglishTechnical background / troubleshooting skills & familiarity with technologyAdaptability to fast-paced work environmentsCustomer oriented approach that is capable to match the brand’s reputationGeneral technical / troubleshooting skills and a natural curiosity-driven personality
Offer
Relocation package for the candidate coming from abroad : Flight ticket booked by the company2 weeks of free accommodation at a company hotel (breakfast included)Taxi transfer from the airportSupport in finding an apartment to rentBenefits : Excellent SalaryFlight ticket provided to AthensTaxi pickup service from the airport2 weeks free hotel accommodation (breakfast included)Free Greek language coursesMonthly performance bonus75% day salary if work on Sunday or Greek holidaysOvertime paid2 extra full salaries paid per year (pro rata)Training provided (paid)International working environmentOn-site canteen (discounts for employees)Welcome eventNote : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment.
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