Description / Requirements
Alfa Beta is one of the largest retail chains with 303 Super Markets, 15 Cash & Carry, 172 franchise stores and over 14 000 employees.
Alfa Beta Vassilopoulos is a member of Ahold Delhaize Group that operates a network of 21 companies in 3 continents (11 countries), 375 000 employees and is trusted by more than 50 million customers on a weekly basis.
Executes loyalty business reporting requirements across departments and transforms insights into marketing actions
Develops, delivers and evolves existing performance reports / dashboards and provides ongoing insights to business stakeholders with analysis and interpretation of quantitative information
Designs and executes personalized and targeted campaigns, performs customer segmentations and monitors campaign performance
Covers ad-hoc and ongoing analysis by utilising loyalty data and analytics tools
Supports team in ongoing improvements of data management for planning and performance, including integration of new analytics tools and data sources
Participates in the ongoing digital transformation and innovation of the company, especially in the area of analytics
Bachelor’s or Master’s degree in a quantitative discipline, such as Information Technology, Statistics, Mathematics, Economics, Operations Research, etc
1 3 years prior experience in relevant area in Retail, FMCG, Research Companies, Banking, Consulting or Telecoms. Knowledge of loyalty programs, customer engagement methods and customer performance measurement, as well as understanding of the grocery retail industry in Greece would be considered a plus
Fluency in English language both written & spoken
Advanced knowledge of MS-Excel (pivot tables, vlookups), as well as other MS-Office tools / products, especially MS Access
Basic understanding of BI tools and practices analytics tools. Understanding of SQL queries, database joins and familiarity with a programming language such as Python, R or experience with SAP BO would be considered a plus
Use of algorithms and predictive modelling to optimize customer insights, targeting and business outcomes overall is also a plus
Data visualization skills (dashboards, reports) combined with high ability to understand and analyze numerical data
Strong results orientation, accountability and resourcefulness
Good communication skills, written & verbal and ability to discuss using both Business and IT language and terminology
Strong interpersonal skills, including teamwork and cooperation
The company offers a competitive remuneration package and excellent career prospects
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