French/Italian Customer Support Agent in Athens
Job Squad
Athens, Greece
πριν από 5 μέρες
source : Europe Language Jobs

Description

Would you like to work in Athens, one of the sunniest and most charming cities in the Europe? ️ Our partner collaborates with Apple to ensure a great customer service.

Maybe you are actually reading this ad from your iPhone or Macbook? As a customer support agent, you will help customers to solve their issues with the biggest electronical devices company of the world ?

  • What your responsibilities will be : Handle calls, emails, and chat in ItalianHandle account issues, troubleshooting, based on policy provided through training guidelines.
  • Provide and maintain strong, professional relationship with clients and show customer service empathy.Log calls / cases from customer into the customer relationship databaseTrack and follow cases to ensure they closed in an efficient and timely manner.

    Requirements

    Who you are : You have a good knowledge of English language (B2+)You are a native speaker of Italian languageYou are an Apple consumer or at least know a lot about company’s productsYou are a teamplayer with good communication skills

    Offer

    What we offer : A useful relocation package to help your settlement in Greece (we cover your flight tickets expenses and we offer you two first weeks in a company accommodation to give you time to find the perfect place to stay +real estate agent support to look for your apartment)Competitive monthly salary + 2 extra salaries per yearFree events to enjoy the Greek lifestylePrivate Health InsuranceNumerous benefits and discountsFull paid training by certified instructorsProfessional growth for all the role open in the company

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