Business Application Support Specialist
Athens, Greece
πριν από 4 μέρες
source : Just Join IT

OneTrust (nice to have)

API (regular)

For our customer, a world’s leading biotechnology company specializing in neuroscience, we’re looking for a consent and preference management tool support consultant.

What the job is about :

  • Support OneTrust application (SaaS Consent and Preference Management solution) and integrations with other applications (Akamai Identity Cloud, Veeva CRM, Snowflake, SFMC) : Change Management, Incident Management, Problem Management, Continuous Service Improvement;
  • Ongoing Management of OneTrust configuration : setting up Purposes of Processing, managing Custom Preferences and Topics, Reason Templates, Data Elements, Custom Attributes for Consent;
  • Setting up new Collection Points (websites, systems collecting consents) : API, Web Forms, Dynamic Collection Points. Working with teams supporting the websites / systems collecting consents to test and deploy OneTrust collection points with those systems;
  • Setting up Preference Centers configuring, styling (styling code provided by external teams), supporting external teams in integrating Preference Centers with their applications;
  • Configuration of OneTrust integration workflows for business logic, data ingestion from new consent sources, new data feeds into target systems.
  • Working with teams supporting external systems to test and deploy integration workflows;
  • Integrations support will be limited to integration workflows configured in OneTrust. Integration technology (GCS, API Gateway, ETL) will be supported by respective support teams, however overall understanding of the e2e flows of consent information to and from OneTrust will be required.
  • Skills and qualifications we’re looking for :

  • Experience in configuration management of SaaS products, ideally in the space of Consent Management, Customer Identity and Access Management or related knowledge of the OneTrust application is not a must have;
  • Overall understanding of privacy regulations (GDPR, CCPA) and processes;
  • Good understanding of integration topics :
  • APIs (understanding of key API concepts, authentication methods; ability to use REST APIs e.g. via PostMan for configuration purposes).
  • Workflows understanding of integration workflows and data transformation concepts
  • Good understanding of basic web technologies : CSS, Js, web analytics and tag management;
  • Experience working closely with Business Partners in solving issues and communicating resolutions;
  • Ability to effectively communicate with IT Colleagues and Business partners as technical lead;
  • Ability to work in a fast-paced, project-oriented potentially high-pressure environment;
  • Ability to interact clearly with business users to ensure that business solutions fill business needs;
  • Excellent communication skills and interpersonal skills and proficient English and Polish. Experience working in global, diverse teams.
  • We offer :

    We offer a team of fun loving, interdisciplinary technology experts and enthusiasts. We work in a flat hierarchy :

  • a secure, permanent full-time job with an unusual company that has been growing dynamically for over 18 years;
  • cooperation with experts in their field;
  • the ability to work with the latest technologies based on the highest standards of development;
  • multisport card and medical insurance;
  • sea adventures we regullary sail in the Caribbean, Mediterranean or North Sea.
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