We are looking for an enthusiastic Telecom Appointment Services Officer, who will support our team in all functions and will communicate with home customers to schedule appointments, to activate network services in order to connect to the provider's network.
Managing and organizing the appointments
Customer service via telephone and written communication in German
Monitoring the availability of the electrician groups and communicating with home consumers to set an appointment to activate their connection
Daily updating of the customer database with the corresponding data
Excellent command of the German language
Very good knowledge of Office Suite, especially Excel
Good command of the English language
Data entry skills
Multi-tasking individual able to pay attention to detail
Strong communication skills verbal and written
Goal-oriented personality, able to manage tasks in a timely manner
Competitive remuneration package
Excellent growth and advancement opportunities
Friendly and modern working environment
All CVs will be treated with strict confidentiality.