Telecom Appointment Services Officer
Artemis ITS
Athens, Attica, Greece
πριν από 4 μέρες

Description

We are looking for an enthusiastic Telecom Appointment Services Officer, who will support our team in all functions and will communicate with home customers to schedule appointments, to activate network services in order to connect to the provider's network.

Key Responsibilities

  • Managing and organizing the appointments
  • Customer service via telephone and written communication in German
  • Monitoring the availability of the electrician groups and communicating with home consumers to set an appointment to activate their connection
  • Daily updating of the customer database with the corresponding data
  • Requirements

  • Excellent command of the German language
  • Very good knowledge of Office Suite, especially Excel
  • Good command of the English language
  • Data entry skills
  • Multi-tasking individual able to pay attention to detail
  • Strong communication skills verbal and written
  • Goal-oriented personality, able to manage tasks in a timely manner
  • Benefits

  • Competitive remuneration package
  • Excellent growth and advancement opportunities
  • Friendly and modern working environment
  • All CVs will be treated with strict confidentiality.

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