German customer Support - Relocation covered
speakit
Athens, Greece
πριν από 2 μέρες
source : Europe Language Jobs

Description

Do you speak German? Then we want you in Athens to work for one of the biggest multinational company in Europe!

On behalf of our client we are looking for an enthusiastic & communicative

Customer Service Agent

to join a dynamic team & represent one of the biggest companies!

Are your ready for your next adventure? If yes, we’d love to hear from you!

For further info, read below !

Duties :

Manage incoming calls and customer service inquiries by telephone and email

Provide accurate, valid, and complete information

Identify and assessing customers’ needs to achieve satisfaction

Generate sales leads that develop into new customers

Keep records of customer interactions, process customer accounts and file documents

Take the extra mile to engage customers

Requirements

The role of the German Customer Service Agent requires :

Native / near-native level in German

B2-level English skills

Strong phone contact handling and active listening skills

Ability to multitask, prioritize and manage time effectively

Exceptional problem-solving and ability to respond to different types of characters

Adaptive skills and team spirit

Previous customer support experience in a relevant role will be considered an advantage

Offer

You are entitled to obtain if you succeed as a German Customer Service Agent :

Competitive salary (1.200-1.400 euros gross - 14 salaries per year)

Extra productivity bonuses

First class ongoing training and development

Career development opportunities

Work in a vibrant and energetic Athens

Multicultural and modern working environment

Sports

And of course, as promised Relocation!!

Flight ticket to Greece

Cab fare from Airport to your hotel

2-week hotel accommodation

Assistance finding an apartment

Real estate fee covered by our company

Only CVS in English will be reviewed.

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