Description : How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.Responsibilities :
Handle inquiries from customers through phone, e-mail, and chat;
Cope with difficult situations, and find timely solutions;
Interact with other departments to resolve more complex cases;
Provide a step-by-step guidance to customers;
Follow the established company procedures; Requirements :
Fluent level of Dutch and advanced English - both verbal and written;
Strong interest in modern technologies, and advanced computer skills;
Experience in using mobile devices and apps;
Excellent communication skills and active listening;
Time management skills; Offer : Benefits :
Excellent base salary;
Monthly bonuses based on personal results;
14 salaries per year + paid overtime;
Many social benefits : full health insurance, sport activities, and food vouchers are provided;
Professional, paid, trainings;
Many team activities, like team buildings and holiday parties;
A great chance to develop your career;
A great chance to work abroad and meet a new culture; Successful candidates will be offered : paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast), assistance in finding a place of residence;
Who we are : DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland.
We are specialized in finding European language-speaking jobs for job seekers in numerous European countries.
We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process.
Our candidates are always treated with great attention and with high priority.
Why use our services :
You receive extra support in preparing for interviews;
You have a contact person who gives you all job-related details;
You do not have to face a situation where a company does not reply to you for days;
You can ask any time for feedback on your application via e-mail or phone;
All of our services to job seekers are free of charge.
In addition, we offer bonus schemes to candidates;