Driver-Site Operations Assistant
Danish Refugee Council
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The Danish Refugee Council assists refugees and internally displaced persons across the globe : we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future.

We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions.

We work toward successful integration and whenever possible for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 8,000 employees and also 8,000 volunteers, while managing a turnover of over 400 million Euro.

Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organization.

The Danish Refugee Council is Denmark’s largest humanitarian NGO and has been ranked the 3rd best NGO in the world in 2018 (for the six consecutive years, the organization is among the top five of the NGO Advisor Annual List).

Our vision is a dignified life for all displaced. All our efforts are based on our value compass : humanity, respect, independence and neutrality, participation, and honesty and transparency.


The Danish Refugee Council initiated its activities in the island of Lesvos in November 2015 due to the unprecedented influx of asylum seekers.

Following new political developments and displacement dynamics in early 2016, DRC expanded its activities to the mainland to support the people living in several sites across the country.

With offices in Athens, Larissa and Thessaloniki, it currently implements a wide range of activities, including Site Management Support, legal assistance, identification of individual needs and protection of highly vulnerable persons, access to services within and outside the hosting sites through cultural mediation, and non-formal education.

DRC works closely with the refugee communities, the Greek authorities and other humanitarian actors to ensure a protective environment for refugees and asylum seekers in Greece.


DRC is looking to recruit a qualified, flexible and enthusiastic professional to work in the sites of Northern Greece as a Driver / Site Operations Assistant.

Under the supervision of the Supply Chain Assistant, the Driver will support the implementation of all DRC activities in all reception sites in DRC’s area of responsibility in Northern Greece.

3. Duties and Responsibilities

Responsibilities will include, but not necessarily be limited, to the following :

As a Driver

  • Acquire full knowledge of DRC Greece Fleet Operational Handbook & any relevant policies.
  • Drive the DRC-rented vehicles (including 9-seated vans) for the transportation of DRC personnel and cargo between office and sites in Northern Greece on a shift weekly rotation system with other drivers.
  • Ensure the safety of passengers in vehicles following all DRC and Greek legislation safety regulations (ie. road rules, seat belts, first aid kits etc).
  • Assist passengers to load / unload DRC belongings to / from vehicles.
  • Conduct daily / monthly monitoring of the vehicle’s engine, brake oil, tire pressure, wiper fluid, radiator fluid, etc as per DRC Greece guidelines.
  • Fill out all relevant Fleet documentation (vehicle logbook, monthly check monitoring logbook, waivers) ensuring any signature wherever needed from DRC personnel is received.
  • Report any issues for maintenance, damage or any other vehicle issue to the SC Assistant - Fleet and fill in all relevant documentation as per DRC guidelines.
  • Ensure vehicle is always at minimum half a fuel tank and re-fuel when necessary.
  • Ensure vehicle has necessary equipment (pharmacy tool kit, triangle, fire extinguisher, etc as per DRC guidelines) and is kept clean (interior & exterior).
  • Be willing to travel, stay overnight in other Greece locations where DRC operates upon request.
  • Support Supply Chain Thessaloniki in any requirements that might emerge and as per Supply Chain Assistant - Fleet and Supply Chain Team Leader request.
  • As a Site Operations Assistant

  • When driving duties are not required, assist at site with activities, following Site Management Team leader and / or Site Operations team request always in agreement with Supply Chain Team Leader, such as :
  • Support with the purchase of materials outside the site accompanied by a site staff member, loading / unloading included and fill in of any relevant documentation.
  • Support with any distribution / collection needs (NFIs, appliances, fire extinguishers, damaged items / assets, etc).
  • Support Handyman or external contractors (hand over / transporting tools / spare parts, monitor / report for any task, etc).
  • Undertake small scale works at site (e.g. assist in taking measurements, drawing numbers on shelter containers, etc).
  • Support with storage and inventory maintenance / physical count at site and fill in of any relevant documentation.
  • Assist in any other task deemed urgent and necessary for the proper implementation of DRC activities at site, as per Site Management Team leader or Site Operations Team request and always in agreement with Supply Chain Team Leader.
  • Implement all duties in line with the DRC Code of Conduct and represent DRC in a good way.
  • 4. Required Qualifications

  • A valid driving license and any other related documentation.
  • 3 years of previous driving experience in a similar position; any experience working with NGO is desirable.
  • Able to communicate both verbally and written in Greek / English.
  • Basic knowledge of MS Office is required
  • Knowledge of Northern Greece area.
  • Punctuality and respect for rules and procedures.
  • Must be able to maintain high level of confidentiality regarding work-related information and data.
  • Knowledge of any logistics and procurement notion can be considered an asset.
  • 5. Required Skills & Qualities

  • Core Competencies of DRC :
  • o Striving for excellence

    o Communication

    o Demonstrating Integrity

  • Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration.
  • Excellent communication skills, as well as patience and politeness, are needed.
  • Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required.
  • Excellent interpersonal and teamwork skills, working with different groups, partners and nationalities.
  • Strong initiative and self-motivated, with a strong commitment to teamwork and humanitarian principle.
  • Ability to multitask and cope with competing demands under tight deadlines.
  • Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required.
  • Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment.
  • 6. Terms & Conditions

  • The contract will be under the Greek Labor Law (this is a national position).
  • All allowances will be provided to the employees (Christmas, Easter, Vacation bonus).
  • DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
  • The position will be based in the broader area of Thessaloniki (Northern Greece) and national terms and conditions apply.
  • 7. Application Process

    Are you interested? Then apply for this position on line : / about-drc / vacancies / current-vacancies. All applicants must send a cover letter and an updated CV (no longer than four pages).

    Both must be in English.

    DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability.

    DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process. However, applicants must be aware that DRC cannot systemically sponsor non-EU citizen or non-Greek resident for all the steps of legal process to get a work permit and / or a residency permit in Greece.

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