Italian Speaking Customer Experience Specialists (Area: Athens)
ManpowerGroup Greece
Αθήνα
πριν από 5 μέρες
source : Kariera.gr

Περιγραφή Θέσης

Would you like to join a multicultural team where your dreams come true?

Are you looking for a job full of magic and joy?

We are currently looking for Italian Speaking Customer Experience Specialists, eager to develop their careers, on behalf our client!

Your Main Responsibilities will be :

  • Retain a high level of customer service to clients at all times
  • Respond and record consumer inquiries / questions raised through free phone lines for customers
  • Provide the right information regarding services & subscriptions
  • Maintain accurate data input of consumer inquiries, questions and feedback on the customer services database
  • Be able to offer recommendations to common problems or frequently asked questions
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues
  • Requirements :

  • Fluent i n Italian Language among with excellent oral and written skills in English is a must
  • PC literate
  • Genuinely excited to help customers
  • Patient, empathetic, and passionately communicative
  • Able to put themselves in their customers’ shoes and advocate for them when necessary
  • Problem-solving oriented
  • Benefits :

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • You will join a multinational market leading contact center company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • If you feel like this describes you, JOIN US NOW!!!

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