UX Researcher – Leading Web Agency
iTechScope Recruitment
Αθήνα, Ελλάδα
πριν από 15 μέρες
source : Kariera.gr

is the first Technical Recruitment Agency established in Greece. With offices in Athens, London & Dubai we offer Recruitment Services covering the sectors of IT, Digital & Engineering .

Prestigious Multinational companies & Innovative Start-Ups find in us an indispensable and valuable recruitment partner while job seekers discover an experienced ally in the process of finding the ideal position.

On behalf of our client, the leading web agency in Greece with international activity, we are looking for a motivated, talented and highly productive UX Researcher to join its highly skilled team of successful professionals at the company's headquarters in Athens.

Role Summary

As a UX Researcher you will report to the Head of Design and work closely with designers, project managers, and developers.

This is a client-facing role that includes leading research in the form of client and customer interviews, persona development, user journey creation, content audits, conversion optimization, and usability testing.

Key Accountabilities

  • Carry out Usability research projects including : Contextual research, Stakeholder interviews, User testing Card sorting and Tree testing
  • Study the existing Information Architecture of a website or app, modify it according to the needs of the project and be able to justify the rationale behind the changes
  • Create Wireframes and Prototypes
  • Work closely with Project Managers and other members of the Creative Team to ensure completion of deliverables
  • Plan research initiatives, moderate interviews and user testing sessions, recruit and screen participants, and assist other team members with activities such as note taking, interviewing, and data synthesis
  • Analyze findings to provide strategic recommendations based on user mental models, needs, preferences, expectations, and behaviors.
  • Present findings and recommendations to stakeholders and team members in a clear and concise format
  • Collaborate with product managers, designers, and engineers to identify generative research and product validation opportunities
  • Design and lead user research initiatives using appropriate qualitative or quantitative methods based on objectives, such as, but limited to, contextual inquiry, surveys, remote and in-
  • person usability testing, heuristic reviews, card sorting, and data analysis. Creative use of research methods is highly valued

  • Identify and create personas and journey maps based on UX research data and become a subject matter expert on our customer segments and products
  • Produce low-fidelity prototyping and other lean UX techniques to rapidly validate and refine product concepts and designs
  • Knowledge, Skills & Experience

  • 2+ years of experience working exclusively as a UX Analyst / researcher
  • Be great at distilling information from analytics software such as Google, Lucky Orange, Hotjar, etc and create funnel points to measure success.
  • A passion for user research and a thorough understanding of the design thinking processes and user psychology
  • Awareness of design and usability best practices for web and mobile
  • Ability to communicate your ideas on a wireframe level and present your discoveries with clients
  • Proven interest in UX / HCI issues via Academic qualifications, or online courses such as coursera, udemy, etc, or via previous experience
  • Personal Side

  • You are a passionate, detail-oriented individual who will work as a communicative team player and deliver high-quality work
  • You take a thoughtful approach to decision-making, arriving at recommendations that effectively find the intersection of business goals, user needs, and technology capabilities
  • You are a natural organizer of people and projects. You have an aptitude for understanding how to coordinate and track projects, ensuring both completion and quality of work
  • You’re efficient in conducting the research, and thorough in analysing the results.
  • You are great at identifying patterns and insights that will help your team understand areas of improvement and opportunity.
  • You are a strong communicator who loves to share, discuss, and constructively debate ideas that emerge from your research
  • Benefits

  • Competitive compensation package
  • Excellent working environment
  • Exceptional career opportunities
  • In-house training & education
  • Attendance to conferences and events
  • If you are interested in applying to this exciting Job Opportunity please send us your CV in ENGLISH now



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