Hospitality Agent
UPSTREET
Αθήνα, Ελλάδα
πριν από 11 ώρες
source : Kariera.gr

We are looking for a Hospitality Agent to join our operations team. UPSTREET operations is a logistics challenge, involving properties across the city, teams, and a continuously changing environment of a promising startup.

As a Hospitality Agent you will :

  • Conduct quality control inspections inside our apartments,
  • Interact with guests on a daily basis and meet & greet on arrivals,
  • Take care of day-to-day hospitality tasks, such as bringing extra items to guests during their stay and manage in-unit needs such as maintenance, repairs, quick housekeeping fixes, and overseeing contractor appointments
  • Assist with making new apartments guest ready
  • You will be also helping the Operations Team to flawlessly manage bookings, guests communication, and preparing of homes between guests arrivals and solve problems to make sure every guest has a top level of experience.

    You will be always ready to jump into action when needed. In this respect, we are looking for fast-thinking, problem-solving communicators to excel our guest experience.

    Essentials are :

  • the ability to handle a finely tuned plan,
  • attention to detail,
  • and multitask under pressure.
  • Requirements

  • Recently graduated from university,
  • Awesome communication skills and a natural ability to build a relationship with our guests.
  • Willingness to get things done and help the team when needed.
  • Technology savvy, including excellent usage of smartphones and social media
  • Fluent written and spoken English, the knowledge of more languages will be an advantage
  • Applicants must be flexible with working hours. We're a 365 - 24 / 7 business, so you'll need to work some weekends and bank holidays.

    You ll be based at our offices in Chalandri, however, you will spend a most of your time on the move around the city.

    Benefits

  • A competitive compensation package based on experience
  • Phone & Mobile Plan
  • Performance Bonus
  • An excellent opportunity to develop your career with a vibrant, talented team of professionals and an exciting growing business
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