Blueground () is a real estate tech company that wants to make people feel at home wherever they choose to live. The company offers beautifully furnished and thoughtfully equipped apartments for a month, a year, or even longer that are designed to help people simply show up and start living.
Motivated by its mission to create a tech powered living experience that guests love, homed in an organization where great people are proud to work, Blueground has grown quickly, surpassing 2,000 apartments and 300 team members in nine cities;
New York, Los Angeles, San Francisco, Boston, Chicago, Washington D.C., Dubai, Istanbul and Athens. Blueground plans to have a presence in 50 cities around the world and a portfolio of more than 50,000 apartments by 2023.
At Blueground, we invest first and foremost in our people. We build our culture around people that demonstrate our four core values :
Time is everything. Cherish it.
Excellence is our epic journey.
We care deeply about our clients and colleagues.
Transparency, once embraced, makes everything easier.
We seek someone who’s highly organized, execution-driven and passionate about providing exceptional customer service to work as a Route Planner based in our Athens office and be responsible for our Dubai business operations.
The role is about balancing operational needs with meeting and exceeding customer expectations.
What you will focus on :
Assign tasks, and create or update the daily route plan for field operations associates based on business priorities ensuring high standards of customer experience for our guests
Able to restructure from the scratch the already organized weekly program with the minimum impact on the co-workers
Maintain current and accurate work instructions, detailing planning and routing specifications for each operations associate
Partner with Operations as required to ensure the timely and accurate completion of open tasks
Minimize time to resolve an issue by efficient utilization of our available resources
Create and manage field operators regular schedules and shifts
Work on continuously improving processes and outcomes
Support the client experience team as required
What we are looking for :
University degree from a top-tier university
1-3 years relevant experience in a distribution center, transportation department or customer service
Fluent in English
Passionate about overcoming challenges in a fast-paced working environment
Ability to communicate efficiently across functions
Strong time management and organizational skills
Flexibility to work during weekends
Your benefits :
Enhanced parental leave
Dynamic working environment with talented people
Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!
At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
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