French Tech Support - Quick hiring in Athens
DK Global Recruitment
Athens, Greece
πριν από 1 μέρα
source : Europe Language Jobs

Description

Do you want to provide technical support for businesses and software end-users?

Are you French fluent with strong English communication skills?

Looking to make your career in a multicultural environment in the historic Athens ?

So we have the perfect opportunity for you !

Your future project : join our French Customer Support team.

Our client is a software security pioneer that offers a wide range of services related to cybersecurity, privacy, performance, and utility software for desktop computers and mobile devices.

As a customer service specialist in this project, your daily responsibilities will include :

  • Handling incoming phone calls / e-mails from customers regarding technical issues related to software and devices
  • Providing technical support for businesses and software end-users
  • Solve with precision and efficiency emerging issues that customers may face in a proactive way
  • Build a meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create an amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of the management and provide feedback
  • Requirements

  • Proficient level of French (C2)
  • Intermediate level of English (at least B2) both verbal and written
  • Strong communication skills with an excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Greece
  • Be a local candidate or willing to relocate to historic Athens, Greece
  • Offer

    What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare & dental insurance
  • Continuous learning / development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our Fit wellness program, initiatives to develop your skills and events to increase the team spirit)
  • Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company, and we value and respect diversity.

    You choose where you want to go; we help you get there!

    Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

    Αναφορά αυτής της εργασίας
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Υποβάλετε αίτηση
    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Συνέχεια
    Φόρμα αίτησης