Mercato , our Italian Trattoria at the Four Seasons Astir Palace Hotel is looking for a
Host / Hostess
Mercato has a casually elegant F&B offering, which is both inviting and fun and is defined by its unique spaces, featuring the main restaurant, the market, a Spritzeria and a seafront terrace.
The best artisanal products are carefully curated by Chef Roberto Cannata, resulting in food that is filled with authentic Italian flavors paired with premium Italian wines.
Job Responsibilities :
Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies.
Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
Set up host / hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.
Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
Job requirements :
Previous high volume restaurant Host / Hostessing experience.
Must be well organized and used to working in a multi-tasking environment.
Knowledge or the ability to operate computer equipment and experience with using Open Table is an asset.
Require reading, writing and oral proficiency in the English language, second languages beyond that would be an asset.
Candidate should hold valid work authorization for the EU.
Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work for since 1998.
As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 114 properties in 47 countries.
Opening in March 2019, Four Seasons Astir Palace Hotel Athens provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.
If you want to be part of this unique opportunity on the Greek Riviera, just 25 minutes from Athens, don't wait, apply now!