At European Language Jobs Greece, we’re all about the Human Experience. Elevated. As a Bilingual Travel Agent - Romanian English in Athens, Greece , you’ll be a part of creating and delivering amazing customer experiences.
What You’ll be Doing
Have a passion for travel? For helping others with their airline travel planning? In this role, you’ll help customers with their travel itineraries.
You’ll work with people over the phone, emails and social media requests while handling the reservation systems. Additionally, you’ll develop and recommend changes to existing methods and procedures to increase accuracy, efficiency and responsiveness of the travel operations department.
Bring your focused mindset and ability to work in an agile environment. You’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
What You Bring to the Role
What You Can Expect
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions.
We trust you already have the necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.
You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.