Service Mapping (nice to have)
ITIL v3 (advanced)
ServiceNow CMDB (advanced)
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Zoom is hiring a CMDB Manager who will manage / support a controlled environment around IT Configuration Items (CIs), establishing a reliable source of asset data, and providing the linkage between IT Service and Configuration Management.
This controlled environment effectively captures and manages IT CI information, supports an effective CMDB and provides value-added services that improve organizational capabilities, manages risks, lower costs, and increases productivity
CMDB Manager responsibilities
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers zoom.us .
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.
Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here .
Explore Zoom :