Job Overview :
Do you have excellent communication skills in German? Work with our Technical Support team for German Speaking Customers
We are hiring German speakers to follow a 4-week training and work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.
What your responsibilities will be :
Answering inquiries about products specification via phone, chat and email
Providing troubleshooting for various technical issues.
Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
Performing data entry
Excellent communication skills in German (near native level)
Good command of English (B2+)
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
Hardware and software Medium to advanced knowledge.
Prior experience in technical support will be considered as an advantage
What we offer :
Complete support to help you ease your relocation to Greece ( we cover your flight tickets expenses, hotel accommodation, finding an apartment all at no cost to you )
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Full training by certified instructors